Sunday, May 16, 2010

What happened to Service?

Service at Shari's hit an all-time low today. I don't expect much there... after all they don't hire rocket scientists. But what was supposed to be a nice, family lunch-after-church turned into a nightmare. I even broke my good tipping rule.

The two things that put us over the top were both involved with the staff not listening to us but assuming we would want what everyone else wants. We were asked FOUR times if we wanted a high chair for Cody (we didn't... he can't sit up yet) and were bothered numerous times for taking our plates away when we had not finished eating yet but were helping the kids with something.

I can't decide whether to actually boycott though... the pickings get slim around here if you avoid all the places with poor service.

I guess we got spoiled in Portland. :(

Friday, May 14, 2010

Date Night

Since we had to go to Pullman anyway (Moscow's movie theater is being renovated) we immediately found ourselves at New Garden.

I remembered why I love that place! The owner remembered us and asked after our kids. After several years of spotty meetings, that was impressive. We were seated immediately, the food came quickly and as always was hot and delicious. Our waters stayed full and we received boxes as soon as we asked for them.

I have yet to have a bad experience there in fifteen years.